Web based Issue tracking and management system. Supports IE and Firefox, and is based on a workflow engine that can be configured to reflect specific flow requirements. The application also has custom email tempates and reporting into Excel.

The suite is composed of 3 ntf files.

  1. The first is used to create a portal which provides a central jump-off point to all the issue trackers you have deployed, the portal "self discovers" all trackers on the the server on which it is deployed by using the databases template name.

  2. The Issue tacker template, this is used to create individual trackers.

  3. Customised mailfile, this customisation allows users to drag and drop mail from their inbox and attach it as a comment in an issue tracker. The mail file is also "self discovering" and can find trackers deployed on multiple servers…